Returns

**Note: All sales are final. Studio One does not accept exchanges on product. **

We use industry standard packaging to ensure the integrity of our products to the best of our abilities, however, during transit to the buyer, some items occasionally receive minor damage due to the carrier.

 My order arrived damaged. What do I do?  If you receive a damaged or defective item, please email customerservice@studioonerecords.com within 30 days of ship date.  We ask that you provide us with a picture of physical damages and a video of audio damage.  We will respond within 5 business days.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (if applicable), and in its original packaging. You'll also need the receipt or proof of purchase.

Please note that returns will need to be sent to the following address: Muzik City 3135 Fulton St, Brooklyn, NY, 11208, United States

If your return is accepted, we’ll contact you with instructions on how and where to send your package. Items sent back to us without first contacting us will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at customerservice@studioonerecords.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue.Please get in touch if you have questions or concerns about your specific item.

Studioonerecords.com is located in and ships from the United States.